Terms of service

Terms of Service

Welcome to Cy Twombly Prints. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. Products and Fulfillment

Our products, including posters, framed art prints, and canvas prints, may be made to order and may be produced, printed, or fulfilled through third-party production and fulfillment providers.

This production model allows us to create products as orders are received and helps reduce unnecessary inventory and waste.

Because production may begin shortly after an order is placed, orders generally cannot be modified or canceled once production has started, subject to any mandatory rights that may apply under applicable law.

2. Pricing and Payments

All product prices are displayed in the currency shown on our website or at checkout, unless otherwise stated.

We reserve the right to change product prices, promotions, discounts, or offers at any time without prior notice. Any changes will not affect orders that have already been accepted, except where permitted or required by applicable law.

Payment must be completed through one of the available payment methods at checkout. An order will only be processed after payment has been successfully authorized and confirmed.

3. Shipping and Delivery

Shipping and delivery times may vary depending on the destination, product, production time, and shipping method selected at checkout.

Where tracking is available, tracking information will be provided after your order has been shipped.

Delivery estimates are provided for guidance and may be affected by circumstances outside our reasonable control, including customs processing, shipping carrier delays, weather conditions, public holidays, or incorrect or incomplete delivery information provided by the customer.

For further information, please refer to our Shipping & Delivery policy.

4. Returns and Refunds

Because some of our products are made to order, we generally do not accept standard returns or exchanges for change-of-mind purchases, incorrect size selection, or buyer’s remorse, except where required by applicable law.

If your order arrives damaged, contains a printing or production error, or you receive the wrong item, you may be eligible for a replacement or refund in accordance with our Refund Policy.

Please contact us within 30 days of delivery and provide your order number and clear photographs of the issue, where appropriate.

For complete information, please review our Refund Policy.

5. Intellectual Property

All website content, including but not limited to text, graphics, photographs, logos, page layouts, designs, and product information, is owned by Cy Twombly Prints, its licensors, or the respective rights holders, as applicable.

Artwork and related materials displayed or offered through our website may only be used commercially where the necessary rights, permissions, licenses, or other applicable authorizations have been obtained.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit protected website content or materials without prior written authorization from the applicable rights holder.

Cy Twombly Prints is an independent store and is not affiliated with, endorsed by, or officially connected to Cy Twombly, the artist’s estate, or any official representative, unless expressly stated otherwise. The artist’s name is used to identify the subject of the relevant artwork or products. Any use of artwork images remains subject to applicable intellectual property rights.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Cy Twombly Prints shall not be liable for indirect, incidental, special, or consequential damages arising from or related to the use of our website, products, or services.

While we make reasonable efforts to maintain accurate and reliable website content, we do not guarantee that the website will always be available, uninterrupted, complete, accurate, or free from errors.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

7. Artwork Quality and Production

We make reasonable efforts to prepare product designs and artwork files according to applicable production and quality standards before they are sent for printing or manufacturing.

Because the appearance of artwork can be affected by screen settings, lighting, materials, printing techniques, and production processes, the final product may differ slightly from the way it appears on a digital screen.

Such variations do not automatically constitute a defect. However, this provision does not affect your rights if a product is defective, damaged, or materially different from what was described.

Please review each product page for details about available sizes, materials, framing options, and other product specifications.

8. Website Use

You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or interfere with the operation or security of the website.

You may not use the website to engage in fraudulent activity, attempt unauthorized access, introduce malicious software, or otherwise interfere with the website or its services.

We reserve the right to take appropriate action in response to activity that violates these Terms or applicable law.

9. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective when the revised version is published on our website, unless otherwise stated. We encourage customers to review this page periodically.

Changes will not remove any mandatory legal rights that apply to orders already placed or transactions already completed.

10. Governing Law

These Terms of Service shall be interpreted and applied in accordance with the applicable laws governing our business and each transaction, subject to any mandatory consumer protections that may apply in your jurisdiction.

Nothing in these Terms is intended to limit or exclude any consumer rights that cannot legally be waived.

Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us through the contact information provided on our website.

Contact us: Contact@CyTwomblyprint.com